FAQs

Where must I pick up when I have selected local pick up option?

Your order can be collected at Rosmead SUPERSPAR, 67 Rosmead Ave, Kenilworth, Cape Town, 7800, South Africa. Orders placed from Monday to Thursday, we will strive to get ready to be collected within 24-48 hours. Orders received on Friday will be ready for pick up on Monday. You will be notified if your order is ready to be collected.

How long will my order take to arrive?

Orders placed from Monday-Thursday, we strive to deliver within 24-48 hours. Orders placed on Fridays will be delivered Monday. We will be in contact regarding the delivery.

Do I qualify for free delivery when my order is above R1000?

Yes, you do if the delivery is within Cape Town. For deliveries outside Cape Town, such as Stellenbosch, Paarl or Franschhoek the free delivery for over R1000 does not apply.

What kind of payments do you accept?

Via payment gate YOCO.

What if I receive an incorrect or damaged order?

Although we try our very best to ensure this never happens, and it rarely does, mistakes do happen. In the case of incorrect or damaged goods we will collect your order and replace it with the correct items at no extra charge to you.

Can I return my order for a refund?

We want you to be happy with your purchase. If you are not completely satisfied you can return the product to us within 2 days of receiving it – as long as your order is still in its original packaging, unopened, and intact. You may return it to us at your own cost for a full refund.

What are the Delivery Fees per area?

Any other areas not listed below, please contact us directly for options and a quote.

Raith’s Fine Foods Delivery Information 2021
AreaAreaCodeDelivery Fee R
Atlantic SeaboardBantry Bay8005100
 Camps Bay8005100
 Clifton8005100
 Fresnaye8005100
 Green Point8005100
 Hout Bay7806100
 Imizamo Yethu7806100
 Llandudno7806100
 Mouille Point8005100
 Sea Point8005100
 Three Anchor Bay8005100
    
City BowlBo-Kaap (Malay Quarter)8001100
 Devil’s Peak Estate8001100
 De Waterkant8001100
 Foreshore8001100
 Gardens8001100
 Higgovale8001100
 Lower Vrede (District Six)8001100
 Oranjezicht8001100
 Salt River7925100
 Schotse Kloof (Malay Quarter)8001100
 Tamboerskloof8001100
 University Estate8001100
 Vredehoek8001100
 Walmer Estate (District Six)7925100
 Woodstock (including Upper Woodstock)7925100
    
Southern SuburbsBergvliet7945100
 Bishopscourt7708100
 Claremont7708100
 Constantia7806100
 Lansdowne7780100
 Diep River7945100
 Harfield Village7708100
 Heathfield7945100
 Kenilworth7708100
 Kenwyn7780100
 Kirstenhof7945100
 Kreupelbosch7806100
 Meadowridge7806100
 Mowbray7700100
 Ndabeni7405100
 Newlands7700100
 Observatory7925100
 Plumstead7800100
    
Southern PeninsularCapri Village7975200
 Clovelly7975200
 Fish Hoek7975200
 Glencairn7975200
 Kalk Bay7975200
 Kommetjie7975200
 Lakeside7945200
 Marina da Gama7945200
 Masiphumelele7975200
 Muizenberg7945200
 Noordhoek (PO boxes only) 200
 Ocean View7975200
 Scarborough (PO boxes only) 200
 Simon’s Town7975200
 St James7945200
    
Northern Suburbs Belhar7493150
 Bellville7530150
 Blouberg7560150
 Brackenfell7560150
 Brooklyn7405150
 Durbanville7550150
 Elsie’s River7490150
 Goodwood7460150
 Kensington7405150
 Kraaifontein7570150
 Kuils River7579150
 Loevenstein7530150
 Maitland7405150
 Monte Vista7460150
 Panorama7500150
 Parow7500150
 Pinelands7405150
 Plattekloof7500150
 Rugby7405150
 Thornton7460150
    
West CoastAtlantis7349200
 Bloubergstrand7441200
 Mamre7349200
 Melkbosstrand7441200
 Milnerton7441200
 Montague Gardens7441200
 Parklands7441200
 Table View7441200
    
HelderbergFirgrove7130350
 Gordon’s Bay7140350
 Somerset West7130350
 Strand7140350
    
StellenboschAll Areas7608300
PaarlAll Areas7630400
Rest BolandKylemore7600300
    
 Areas not listed above-please contact us directly to arrange a quote  
 T&C’s Apply  
 Rates may vary and are subject to change